Crisis Services

Crisis Services


Denton County MHMR Center contracts with MHMR of Tarrant County to provide a 24 hour a day, 7 days a week crisis hotline service that is  accredited by the American Association of Suicidology (AAS). Hotline staff provide information, support, intervention, and referrals to callers. 1(800) 762-0157

Mobile Crisis Outreach Team

Mobile Crisis Outreach Teams (MCOTs) provide clinical assessments to individuals in crisis 24 hours a day, 7 days a week. MCOT services are available to individuals currently in Denton County who are presenting as a danger to them self or others or are experiencing severe deterioration. A MCOT consists of, a Qualified Mental Health Professional, and/or a licensed professional that typically present in a team of two when responding to calls in the community. The licensed professional can either be a Licensed Professional of the Healing Arts (LPC, LMFT, LCSW) or a Registered Nurse. The purpose of the clinical assessment is to determine an individual’s risk of harm to themself or to others, and to determine the least restrictive treatment setting in which an individual can safely receive mental health services. If you or someone you know is currently experiencing a crisis, please call the hotline at 1(800) 762-0157. 

Psychiatric Triage Facility

Denton County MHMR Center has a 24- hour Psychiatric Triage Facility. Psychiatric Triage staff provide walk-in clinical assessments to individuals in crisis 24/7.  Psychiatric Triage staff consist of Qualified Mental Health Professionals and Psychiatric Triage Clinic Assistants. The purpose of the clinical assessment is to determine an individual’s risk of harm themself or to others, and to determine the least restrictive treatment setting in which an individual can safely receive mental health services. The Psych Triage staff can be reached at 940-381-9965. 

Mobile Licensed Chemical Dependency Counselor (Mobile LCDC)

Denton County MHMR Center has a mobile Licensed Chemical Dependency Counselor (LCDC) who offers substance use services to individuals involved with crisis services. The LCDC will meet with individuals in crisis and complete a Substance Abuse Subtle Screening Inventory (SASSI), allowing them to make appropriate referrals for treatment.

Crisis Outpatient Services

Crisis outpatient services consist of psychiatric services, medication management, cognitive behavioral counseling, chemical dependency counseling, case management, care coordination, referrals, and linkage to outside organizations. All individuals seen for a crisis assessment meet with a crisis staff member within 24 hours for a follow up appointment. It is as that appointment that resources and referrals will be provided. If you are receiving outpatient crisis services with the MCOT you are then seen by the team member at least weekly for up to 90 days for continued monitoring and support.

Hospital Liaison

Denton County MHMR Center has a state hospital liaison who works to ensure collaborative, safe, and effective discharge planning with individuals that are residents of Denton County however residing in temporarily in a state hospital in Texas. The hospital liaison aims to:

  • decrease repeated hospitalizations. 
  • create longer time between hospitalizations.
  • facilitate productive functioning in the community through medical and non-medical resources.

The state hospital liaison completes the following:

  • Travels to North Texas State Hospital (NTSH Wichita Falls) 1-2 times per week to meet with Denton County residents currently hospitalized there (pre-covid restrictions).
  • Collaborates with NTSH treatment team regarding readiness for discharge.
  • Coordinates with various other state hospitals regarding any Denton County resident being treated within these facilities.
  • Schedules/performs aftercares for individuals discharging from the hospital.
  • Ensures that every individual discharging from the state hospital is seen within seven days of discharge.


Court Liaison

When an individual is involuntarily placed in a psychiatric hospital Denton County MHMR Center has a full time and part-time mental health court liaison who meet with the individual to determine the least restrictive environment is available. Options can include continued inpatient or outpatient care. Our goal is to: 

  • review all information available 
  • meet with the person and any other person available to determine the best course of action for these individuals to avoid future hospitalizations
  •  Ensure the safety of the individual and the community we serve

Crisis Residential Services

The mission and purpose of our Denton County Crisis Residential Unit (CRU) is to provide temporary crisis residential services to individuals who are experiencing mental health crises. Through the CRU programming, individuals are provided 24/7 support, individual and group skills training, case management, individual counseling, psychiatric services, and care coordination.  These skills are provided to help the individual’s reduce their symptoms and provide them with the tools and skills needed to help in their mental health recovery.

Assertive Community Treatment Team (ACT Team)

The Denton County MHMR ACT Team utilizes the team approach when working with individuals in order to aid in reducing hospitalizations and improve their quality of life. We are a smaller team composed of four case managers, a team lead, two nurses, clinic/program assistant, program manager and designated providers. If you are appropriate for ACT services you rotate between the ACT case managers at least once a month in order for you to get to know all members of the team. We offer weekly groups, Co-Occurring Psychiatric and Substance Use Disorders (COPSD) services and Vocational services. ACT serves individuals who meet the following criteria:

  • Diagnosis of schizophrenia, schizoaffective, bipolar disorder with psychosis, depression with psychosis
  • Multiple hospitalizations or hospitalizations for an extended period of time
  • Agreeable to participate in ACT services

You will be seen twice weekly for case management and meet with nursing staff weekly or bi-weekly for medications. You will also see the provider every few weeks. The ACT team gets together daily to discuss cases and work as a team to provide all around treatment for every individual, catering to their individual recovery needs and goals.